Frequently Asked Questions (FAQ)

Here are the answers to some of our most frequently asked questions. If your question is not listed here or you need additional information, contact us. We will be happy to answer any of your questions.


What’s your return policy?

Return any of our trackers within 30 days of purchase. We even pay return shipping.


Do you ship overseas?

Yes, we’ll ship your trackers to most countries that can access GPS service.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions within 24 hours.


Is End2End an OEM?

Yes, Ene2End manufactures the IoTrace custom GPS tracking devices. We also develop tracker to our customer’s preference, or you can us our standard flagship device.


I have my own tracker device can I use the IoTrace visualization application?

Yes, End2End can work with your IT team to connect your tracker to our application using APIs.